POLICIES
Shipping & Returns
Shipping
- $5.99 flat rate on U.S. orders under $75.
- Free shipping on U.S. orders $75 and up.
- Production takes 3–5 business days; transit typically another 3–5.
- We ship from our print partners' facilities in the United States.
Returns on stock items
If your tee, crewneck, or hat arrives damaged, mis-printed, or the wrong size versus what you ordered, message us on Instagram within 14 days of delivery with a photo and your order number. We'll send a replacement or issue a refund through Stripe, your call.
Custom trail signs and blankets
Custom pieces are made just for you and can't be returned unless they arrive damaged or mis-printed. Please review your trail names, spelling, and design choices before submitting.
Refunds
Approved refunds go back to the original card via Stripe and typically appear within 5–10 business days.
Contact
DM us at @greenmountainmoose and include your order number so we can help fast.
